Terms & Conditions

Welcome to VELÉ.
By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services or placing an order.

1. About the Brand

VELÉ is a luxury-inspired artificial jewelry brand offering thoughtfully designed pieces that reflect elegance, minimalism, and refined aesthetics. These Terms & Conditions apply to all users of the website and all purchases made through it.

2. Use of the Website

By using this website, you confirm that:

  • You are at least 18 years old or accessing the site under supervision.

  • You will not use the website for any unlawful or unauthorized purpose.

  • All information provided by you is accurate and up to date.

VELÉ reserves the right to restrict or terminate access to the website without notice if these terms are violated.

3. Product Information

We make every effort to display product details, descriptions, and images as accurately as possible. However:

  • Actual colors may vary slightly due to lighting or screen settings.

  • Minor design or finish variations may occur and are part of the product’s uniqueness.

Such variations do not qualify as defects.

4. Pricing

All prices listed on the website are subject to change without prior notice.
The price applicable to your order is the price displayed at the time of checkout.

5. Orders

Placing an order on the website constitutes acceptance of these Terms & Conditions.
VELÉ reserves the right to refuse or cancel any order due to suspected fraud, incorrect information, or availability issues.

6. Payments

Payments must be completed using the payment methods available on the website.

  • Cash on Delivery (COD) is not available.

  • All transactions are processed through secure payment gateways.

7. Shipping & Delivery

Delivery timelines provided are estimated and may vary due to logistics, customs clearance, or unforeseen circumstances.
VELÉ is not responsible for delays beyond its control.

8. Returns & Refunds

Unless explicitly stated otherwise on the website, VELÉ does not offer returns or refunds.
Customers are advised to carefully review product details before placing an order.

9. Jewelry Care

Our jewelry is crafted for style and elegance but requires proper care.
VELÉ is not responsible for damage caused by:

  • Exposure to water, perfume, or chemicals

  • Improper handling or storage

  • Normal wear and tear

10. Intellectual Property

All content on this website, including text, images, logos, designs, and graphics, is the exclusive property of VELÉ.
Unauthorized reproduction, copying, or use of any content is strictly prohibited.

11. Limitation of Liability

VELÉ shall not be held liable for any direct or indirect damages arising from the use or inability to use the website or products.

12. Privacy

Any personal information collected is used solely for order processing and customer support.
We are committed to protecting your privacy and securing your personal data.

13. Changes to Terms

VELÉ reserves the right to modify these Terms & Conditions at any time.
Updated terms will be effective immediately upon posting on the website.

14. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable laws.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
📧 info@veleindia.shop
📞 +91 9468883869

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